/* i4C Auto Case Logger — console layer.
   Every value below resolves to a token defined by the RBIH design system in
   rbih.css (cream page, white cards, cream hairlines, terracotta brand,
   espresso executive layer). No new palette is introduced here. */

/* ── page ──────────────────────────────────────────────────────────────── */
body {
  background: var(--color-page);
  color: var(--color-ink);
  font-family: var(--font-sans);
  font-size: var(--text-body);
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
}

.wrap {
  max-width: 1120px;
  margin: 0 auto;
  padding: 20px 20px 72px;
}

.stack > * + * { margin-top: 14px; }

/* ── sticky top bar ────────────────────────────────────────────────────── */
.topbar {
  position: sticky;
  top: 0;
  z-index: 40;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 16px;
  padding: 10px 20px;
  border-bottom: 1px solid var(--color-hair);
  background: rgba(255, 251, 246, 0.82);
  backdrop-filter: blur(20px) saturate(120%);
  -webkit-backdrop-filter: blur(20px) saturate(120%);
}
@supports not ((backdrop-filter: blur(1px)) or (-webkit-backdrop-filter: blur(1px))) {
  .topbar { background: #fffbf6; }
}
.topbar .brandmark {
  display: grid;
  place-items: center;
  width: 30px;
  height: 30px;
  border-radius: var(--radius-chip);
  background: linear-gradient(140deg, var(--grad-from), var(--grad-to));
  color: #fff;
  font-size: 15px;
}
.topbar h1 {
  margin: 0;
  font-family: var(--font-heading);
  font-size: 15px;
  font-weight: 600;
  letter-spacing: -0.01em;
  color: var(--color-ink);
}
.topbar .sub {
  display: block;
  margin-top: 1px;
  font-size: var(--text-caption);
  color: var(--color-ink2);
}
.spacer { margin-left: auto; }

/* ── executive hero ────────────────────────────────────────────────────── */
.hero {
  position: relative;
  overflow: hidden;
  border-radius: var(--radius-panel);
  background: linear-gradient(140deg, var(--grad-from), var(--grad-to) 62%);
  box-shadow: var(--shadow-lift);
  padding: 22px 24px;
  color: #fff;
}
.hero::after {
  content: "";
  position: absolute;
  top: -70px;
  right: -60px;
  width: 240px;
  height: 240px;
  border-radius: 999px;
  background: var(--color-gold);
  opacity: 0.12;
  pointer-events: none;
}
.hero .eyebrow {
  font-size: var(--text-caption);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.16em;
  color: rgba(255, 255, 255, 0.55);
}
.hero .headline {
  margin: 6px 0 0;
  font-family: var(--font-display);
  font-size: var(--text-h3);
  line-height: 1.05;
  letter-spacing: var(--tracking-display);
  font-weight: 600;
}
.hero .dek {
  margin: 6px 0 0;
  max-width: 46ch;
  font-size: var(--text-meta);
  color: rgba(255, 255, 255, 0.7);
}
.hero-grid {
  position: relative;
  display: flex;
  flex-wrap: wrap;
  align-items: flex-end;
  gap: 20px;
  justify-content: space-between;
}
.hero-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
}
.hero .facts {
  margin-top: 10px;
  font-size: var(--text-caption);
  color: rgba(255, 255, 255, 0.6);
  font-family: var(--font-mono);
}
.hero .headline::before {
  content: "";
  display: inline-block;
  width: 9px;
  height: 9px;
  margin-right: 10px;
  border-radius: 999px;
  vertical-align: middle;
  background: rgba(255, 255, 255, 0.35);
}
.hero .headline.state-on::before   { background: var(--color-confirmed-soft); box-shadow: 0 0 0 4px rgba(209, 250, 229, 0.18); }
.hero .headline.state-hold::before { background: var(--color-review-soft);    box-shadow: 0 0 0 4px rgba(254, 243, 199, 0.18); }
.hero .headline.state-bad::before  { background: var(--color-fp-soft);        box-shadow: 0 0 0 4px rgba(255, 228, 230, 0.18); }

/* schedule editor, revealed inside the control panel */
.editor {
  position: relative;
  margin-top: 18px;
  padding-top: 16px;
  border-top: 1px solid rgba(234, 217, 195, 0.22);
}
.editor-head {
  font-size: var(--text-caption);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.14em;
  color: rgba(255, 255, 255, 0.55);
  margin-bottom: 12px;
}
.lbl { font-size: var(--text-meta); color: rgba(255, 255, 255, 0.6); }
.card .lbl { color: var(--color-faint); }

/* dark-surface control variants — the same components on espresso */
.seg.on-dark {
  background: rgba(255, 255, 255, 0.07);
  border-color: rgba(255, 255, 255, 0.12);
}
.seg.on-dark label { color: rgba(255, 255, 255, 0.65); }
.seg.on-dark label:has(input:checked) {
  background: rgba(255, 255, 255, 0.92);
  color: var(--color-exec);
  box-shadow: none;
}
.daypick.on-dark label {
  border-color: rgba(255, 255, 255, 0.18);
  color: rgba(255, 255, 255, 0.65);
}
.daypick.on-dark label:has(input:checked) {
  background: var(--color-gold-soft);
  border-color: var(--color-gold);
  color: var(--color-exec);
}
.editor input[type="time"], .editor input[type="text"] {
  background: rgba(255, 255, 255, 0.09);
  border-color: rgba(255, 255, 255, 0.16);
  color: #fff;
}
.editor input[type="time"]::-webkit-calendar-picker-indicator { filter: invert(1) opacity(0.5); }
button.ghost.on-dark { color: rgba(255, 255, 255, 0.7); }
button.ghost.on-dark:hover:not(:disabled) { background: rgba(255, 255, 255, 0.1); color: #fff; }
button.danger.on-dark {
  background: rgba(255, 255, 255, 0.07);
  border-color: rgba(255, 228, 230, 0.35);
  color: var(--color-fp-soft);
}
button.danger.on-dark:hover:not(:disabled) {
  background: var(--color-fp);
  border-color: var(--color-fp);
  color: #fff;
}

/* freshness chip — a silent poller is indistinguishable from a dead tab */
.freshness {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 3px 10px;
  border-radius: 999px;
  background: var(--color-secondary);
  font-size: var(--text-caption);
  color: var(--color-ink2);
  white-space: nowrap;
}
.freshness .dot { width: 6px; height: 6px; border-radius: 999px; background: var(--color-confirmed); }
.freshness.stale .dot { background: var(--color-review); }
.freshness.bad { background: var(--color-fp-soft); color: var(--color-fp); }
.freshness.bad .dot { background: var(--color-fp); }

/* KPI strip: the numbers live with the range control that scopes them */
.kpirow {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(120px, 1fr));
  gap: 10px;
  margin-bottom: 16px;
}
.kpis {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(132px, 1fr));
  gap: 10px;
  margin-top: 20px;
}
.kpi {
  border-radius: var(--radius-card);
  padding: 10px 12px;
  background: rgba(255, 255, 255, 0.07);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.12);
}
.kpi .label {
  font-size: var(--text-caption);
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: rgba(255, 255, 255, 0.55);
}
.kpi .value {
  margin-top: 3px;
  font-family: var(--font-display);
  font-size: 22px;
  line-height: 1.1;
  font-variant-numeric: tabular-nums;
}
/* same tile on a light card */
.kpi.lite {
  background: var(--color-well);
  border: 1px solid var(--color-hair);
  box-shadow: none;
}
.kpi.lite .label { color: var(--color-faint); }
.kpi.lite .value { color: var(--color-ink); }
.kpi .sublabel {
  margin-top: 3px;
  font-size: var(--text-caption);
  color: rgba(255, 255, 255, 0.5);
  line-height: 1.3;
}
.kpi.lite .sublabel { color: var(--color-faint); }
/* a number that wants attention, and one that wants action */
.kpi .value.warn { color: var(--color-review); }
.kpi .value.bad  { color: var(--color-fp); }
td.warn { color: var(--color-review); font-weight: 600; }
tr.is-debug { opacity: 0.65; }

/* call recording */
audio.rec { width: 100%; height: 36px; display: block; }

/* ── funnel ────────────────────────────────────────────────────────────── */
.fstep {
  display: grid;
  grid-template-columns: 104px minmax(80px, 1fr) 42px 1.4fr;
  align-items: center;
  gap: 14px;
  padding: 7px 0;
}
.flabel { font-size: var(--text-meta); font-weight: 600; }
.ftrack {
  height: 12px;
  border-radius: 999px;
  background: var(--color-secondary);
  overflow: hidden;
}
.fbar {
  height: 100%;
  border-radius: 999px;
  background: var(--color-brand);
  opacity: 0.55;
  transition: width 0.4s ease;
}
.fbar.done { background: var(--color-confirmed); opacity: 1; }
.fval {
  font-family: var(--font-display);
  font-size: 19px;
  font-variant-numeric: tabular-nums;
  text-align: right;
}
.fwhy { font-size: var(--text-caption); color: var(--color-faint); }
.readout {
  margin: 14px 0 0;
  padding-top: 12px;
  border-top: 1px solid var(--color-hair-strong);
  font-size: var(--text-meta);
  color: var(--color-ink2);
}
@media (max-width: 640px) {
  .fstep { grid-template-columns: 92px 1fr 38px; }
  .fwhy { display: none; }
}

/* ── ops chips (secondary to the case numbers, so: small, inline) ──────── */
.opsbar { display: inline-flex; flex-wrap: wrap; gap: 6px; }
.opschip {
  padding: 3px 9px;
  border-radius: 999px;
  background: var(--color-well);
  border: 1px solid var(--color-hair);
  font-size: var(--text-caption);
  color: var(--color-faint);
  white-space: nowrap;
}
.opschip b { color: var(--color-ink); font-variant-numeric: tabular-nums; }
.opschip.warn { background: var(--color-review-soft); border-color: transparent; }
.opschip.warn b { color: var(--color-review); }
.opschip.bad { background: var(--color-fp-soft); border-color: transparent; }
.opschip.bad b { color: var(--color-fp); }

/* ── detail drawer ─────────────────────────────────────────────────────── */
.scrim {
  position: fixed;
  inset: 0;
  background: rgba(43, 28, 22, 0.35);
  backdrop-filter: blur(2px);
  z-index: 50;
  animation: fade 0.18s ease;
}
@keyframes fade { from { opacity: 0; } to { opacity: 1; } }
body.locked { overflow: hidden; }

.drawer {
  position: fixed;
  top: 0;
  right: 0;
  bottom: 0;
  width: min(620px, 100vw);
  z-index: 51;
  display: flex;
  flex-direction: column;
  background: var(--color-surface);
  border-left: 1px solid var(--color-hair);
  box-shadow: var(--shadow-float);
  animation: slide 0.22s cubic-bezier(0.22, 1, 0.36, 1);
}
@keyframes slide { from { transform: translateX(24px); opacity: 0; } to { transform: none; opacity: 1; } }
@media (prefers-reduced-motion: reduce) {
  .drawer, .scrim { animation: none; }
}
.drawer-head {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 16px 20px;
  border-bottom: 1px solid var(--color-hair);
  background: var(--color-well);
}
.drawer-when {
  font-family: var(--font-heading);
  font-size: var(--text-h6);
  font-weight: 600;
  letter-spacing: -0.01em;
}
.drawer-sub {
  margin-top: 3px;
  font-size: var(--text-meta);
  color: var(--color-ink2);
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}
.drawer-body { flex: 1; overflow-y: auto; padding: 4px 20px 32px; }

/* each section is its own band, so the eye can find the boundary */
.dsec {
  padding: 16px 0;
  border-bottom: 1px solid var(--color-hair-strong);
}
.dsec:last-child { border-bottom: 0; }
.dsec > h3, .dsec > summary > h3 {
  margin: 0 0 10px;
  font-size: var(--text-caption);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.12em;
  color: var(--color-faint);
  display: inline;
}
details.dsec > summary {
  display: flex;
  align-items: center;
  gap: 8px;
  cursor: pointer;
  list-style: none;
}
details.dsec > summary::-webkit-details-marker { display: none; }
details.dsec > summary::before { content: "\25B8"; color: var(--color-faint); font-size: 11px; }
details.dsec[open] > summary::before { transform: rotate(90deg); }
details.dsec > summary > h3 { margin: 0; }
details.dsec .kv { margin-top: 12px; }

.summary {
  margin: 0;
  font-size: var(--text-lead);
  line-height: 1.55;
  color: var(--color-ink);
  border-left: 3px solid var(--color-brand-soft);
  padding-left: 14px;
}

/* secondary disclosure (Deployments) */
details > summary {
  display: flex;
  align-items: center;
  gap: 10px;
  cursor: pointer;
  list-style: none;
}
details > summary::-webkit-details-marker { display: none; }
details > summary::before {
  content: "\25B8";
  color: var(--color-faint);
  transition: transform 0.15s;
}
details[open] > summary::before { transform: rotate(90deg); }
details > summary h2 {
  margin: 0;
  font-family: var(--font-heading);
  font-size: var(--text-h6);
  font-weight: 600;
  letter-spacing: -0.01em;
}

/* ── cards ─────────────────────────────────────────────────────────────── */
.card {
  background: var(--color-surface);
  border: 1px solid var(--color-hair);
  border-radius: var(--radius-panel);
  box-shadow: var(--shadow-card);
  padding: 18px 20px;
}
.card > h2 {
  margin: 0 0 2px;
  font-family: var(--font-heading);
  font-size: var(--text-h6);
  font-weight: 600;
  letter-spacing: -0.01em;
}
.card .hint {
  margin: 0 0 14px;
  font-size: var(--text-meta);
  color: var(--color-ink2);
}
.card-head {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  margin-bottom: 12px;
}
.card-head h2 { margin: 0; }

/* ── status pills ──────────────────────────────────────────────────────── */
.pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 3px 10px;
  border-radius: 999px;
  font-size: var(--text-caption);
  font-weight: 600;
  letter-spacing: 0.02em;
  white-space: nowrap;
}
.pill::before {
  content: "";
  width: 6px;
  height: 6px;
  border-radius: 999px;
  background: currentColor;
}
.pill.on   { color: var(--color-confirmed); background: var(--color-confirmed-soft); }
.pill.hold { color: var(--color-review);    background: var(--color-review-soft); }
.pill.off  { color: var(--color-ink2);      background: var(--color-secondary); }
.pill.bad  { color: var(--color-fp);        background: var(--color-fp-soft); }
.pill.plain::before { display: none; }

/* ── buttons ───────────────────────────────────────────────────────────── */
button, .btn {
  font: inherit;
  font-size: var(--text-meta);
  font-weight: 500;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 12px;
  border-radius: var(--radius-md);
  border: 1px solid var(--color-hair);
  background: var(--color-surface);
  color: var(--color-ink);
  cursor: pointer;
  transition: background 0.15s, border-color 0.15s, box-shadow 0.15s;
}
button:hover:not(:disabled) { background: var(--color-secondary); border-color: var(--color-strong); }
button:focus-visible { outline: 2px solid var(--color-ring); outline-offset: 2px; }
button.primary {
  background: var(--color-brand);
  border-color: var(--color-brand);
  color: #fff;
  box-shadow: var(--shadow-rest);
}
button.primary:hover:not(:disabled) { background: var(--color-brand-strong); border-color: var(--color-brand-strong); }
button.danger { color: var(--color-fp); border-color: color-mix(in oklab, var(--color-fp) 35%, var(--color-hair)); }
button.danger:hover:not(:disabled) { background: var(--color-fp-soft); border-color: var(--color-fp); }
button.ghost { background: transparent; border-color: transparent; color: var(--color-ink2); }
button.ghost:hover:not(:disabled) { background: var(--color-secondary); border-color: transparent; }
button:disabled { opacity: 0.5; cursor: default; }

/* ── form controls ─────────────────────────────────────────────────────── */
input[type="time"], input[type="text"], select {
  font: inherit;
  font-size: var(--text-meta);
  padding: 5px 9px;
  color: var(--color-ink);
  background: var(--color-surface);
  border: 1px solid var(--color-input);
  border-radius: var(--radius-md);
}
input:focus-visible, select:focus-visible { outline: 2px solid var(--color-ring); outline-offset: 1px; }
input[type="radio"], input[type="checkbox"] { accent-color: var(--color-brand); }

.seg {
  display: inline-flex;
  padding: 3px;
  gap: 3px;
  border-radius: var(--radius-md);
  background: var(--color-secondary);
  border: 1px solid var(--color-hair);
}
.seg label {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  border-radius: calc(var(--radius-md) - 2px);
  font-size: var(--text-meta);
  color: var(--color-ink2);
  cursor: pointer;
}
.seg label:has(input:checked) {
  background: var(--color-surface);
  color: var(--color-ink);
  font-weight: 600;
  box-shadow: var(--shadow-rest);
}
.seg input { position: absolute; opacity: 0; pointer-events: none; }

.daypick { display: inline-flex; flex-wrap: wrap; gap: 4px; }
.daypick label {
  padding: 4px 9px;
  border-radius: 999px;
  border: 1px solid var(--color-hair);
  font-size: var(--text-caption);
  font-weight: 500;
  color: var(--color-ink2);
  cursor: pointer;
  user-select: none;
}
.daypick label:has(input:checked) {
  background: var(--color-accent);
  border-color: color-mix(in oklab, var(--color-brand) 40%, var(--color-hair));
  color: var(--color-accent-foreground);
  font-weight: 600;
}
.daypick input { position: absolute; opacity: 0; pointer-events: none; }

/* ── deployment rows ───────────────────────────────────────────────────── */
.line-row {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 12px;
  padding: 12px 0;
  border-top: 1px solid var(--color-hair-strong);
}
.line-row:first-child { border-top: 0; padding-top: 4px; }
.line-row .name {
  display: flex;
  align-items: center;
  gap: 8px;
  font-weight: 600;
  font-size: var(--text-lead);
  font-family: var(--font-heading);
}
.line-row .meta {
  margin-top: 3px;
  font-size: var(--text-caption);
  color: var(--color-faint);
}
.line-row .meta .num { font-family: var(--font-mono); color: var(--color-ink2); }

/* ── table ─────────────────────────────────────────────────────────────── */
.tablewrap { overflow-x: auto; margin: 0 -20px -18px; }
table { width: 100%; border-collapse: collapse; font-size: var(--text-meta); }
th, td { text-align: left; padding: 9px 12px; vertical-align: top; }
th {
  position: sticky;
  top: 0;
  font-size: var(--text-caption);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--color-faint);
  background: var(--color-well);
  border-top: 1px solid var(--color-hair);
  border-bottom: 1px solid var(--color-hair);
  white-space: nowrap;
}
th:first-child, td:first-child { padding-left: 20px; }
th:last-child, td:last-child { padding-right: 20px; }
tbody tr { border-bottom: 1px solid var(--color-hair-strong); }
tr.clickable { cursor: pointer; }
tr.clickable:hover { background: var(--color-well); }
tr.clickable.open { background: var(--color-paper-3); }
td .when { white-space: nowrap; }
td .num, td .dur { font-family: var(--font-mono); font-variant-numeric: tabular-nums; }
.caret { display: inline-block; width: 10px; color: var(--color-faint); transition: transform 0.15s; }
tr.open .caret { transform: rotate(90deg); }

/* ── call detail ───────────────────────────────────────────────────────── */
.detail-cell { background: var(--color-well); padding: 0 !important; }
.detail-box { padding: 14px 20px 18px; }
.detail-box .subhead {
  font-size: var(--text-caption);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: var(--color-faint);
  margin-bottom: 8px;
}
.kv {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(180px, 1fr));
  gap: 10px 18px;
  margin: 0;
}
.kv .field {
  border-left: 2px solid var(--color-brand-soft);
  padding-left: 10px;
}
.kv dt { font-size: var(--text-caption); color: var(--color-faint); }
.kv dd { margin: 1px 0 0; font-size: var(--text-meta); word-break: break-word; }

.transcript { display: flex; flex-direction: column; gap: 6px; }
.bubble {
  border-radius: var(--radius-card);
  padding: 8px 12px;
  max-width: 78%;
  word-break: break-word;
  font-size: var(--text-meta);
  border: 1px solid transparent;
}
/* pre-wrap only around the text, so markup indentation never becomes blank lines */
.bubble .text { white-space: pre-wrap; }
.bubble .who {
  font-size: var(--text-caption);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  margin-bottom: 2px;
  opacity: 0.65;
}
.bubble.assistant {
  background: var(--color-surface);
  border-color: var(--color-hair);
  color: var(--color-ink);
}
.bubble.user {
  background: var(--color-brand-soft);
  border-color: color-mix(in oklab, var(--color-brand) 22%, var(--color-brand-soft));
  color: var(--color-ink);
  margin-left: auto;
}
.rawjson {
  white-space: pre-wrap;
  font-family: var(--font-mono);
  font-size: var(--text-caption);
  color: var(--color-ink2);
  background: var(--color-surface);
  border: 1px solid var(--color-hair);
  border-radius: var(--radius-card);
  padding: 10px 12px;
  margin: 0;
}

/* ── misc ──────────────────────────────────────────────────────────────── */
.muted { color: var(--color-ink2); }
.faint { color: var(--color-faint); }
.row { display: flex; flex-wrap: wrap; align-items: center; gap: 10px; }
.grow { flex: 1; }
.empty {
  padding: 22px 4px;
  text-align: center;
  color: var(--color-faint);
  font-size: var(--text-meta);
}
.skel {
  height: 10px;
  border-radius: 999px;
  background: linear-gradient(90deg, var(--color-secondary), var(--color-page), var(--color-secondary));
  background-size: 200% 100%;
  animation: shimmer 1.3s linear infinite;
}
@keyframes shimmer { to { background-position: -200% 0; } }
@media (prefers-reduced-motion: reduce) { .skel { animation: none; } }

#toast {
  position: fixed;
  bottom: 22px;
  left: 50%;
  transform: translate(-50%, 8px);
  background: var(--color-exec);
  color: #fff;
  padding: 10px 18px;
  border-radius: 999px;
  font-size: var(--text-meta);
  box-shadow: var(--shadow-float);
  opacity: 0;
  transition: opacity 0.22s, transform 0.22s;
  pointer-events: none;
  max-width: 90vw;
  z-index: 60;
}
#toast.show { opacity: 1; transform: translate(-50%, 0); }

@media (max-width: 640px) {
  .kpis { min-width: 0; width: 100%; }
  .hero { padding: 18px; }
}

/* ── caller-facing upload page ─────────────────────────────────────────────
   Opened on a phone, by someone who has just been defrauded and is probably
   not calm. Bigger type than the console, one action, nothing to misread. */
body.uploadpage { background: var(--color-page); }
.upload-wrap {
  max-width: 560px;
  margin: 0 auto;
  padding: 28px 16px calc(40px + env(safe-area-inset-bottom));
}
.upload-wrap .card { padding: 24px 22px; }
.eyebrow-dark {
  font-size: var(--text-caption);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.14em;
  color: var(--color-brand);
}
.upload-wrap h1 {
  margin: 8px 0 6px;
  font-family: var(--font-heading);
  font-size: var(--text-h4);
  font-weight: 600;
  letter-spacing: -0.015em;
}
.upload-wrap .lead { margin: 0 0 16px; font-size: var(--text-lead); color: var(--color-ink2); }
.upload-wrap .hint { font-size: var(--text-body); color: var(--color-ink2); margin: 0 0 18px; }
.upload-wrap .hint.small { font-size: var(--text-meta); color: var(--color-faint); margin-top: 18px; margin-bottom: 0; }
.upload-wrap .hint.done { color: var(--color-confirmed); }

.dropzone {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 4px;
  padding: 30px 18px;
  border: 1.5px dashed var(--color-strong);
  border-radius: var(--radius-card);
  background: var(--color-well);
  color: var(--color-brand);
  cursor: pointer;
  text-align: center;
}
.dropzone:active { background: var(--color-accent); }
.dz-main { font-size: var(--text-lead); font-weight: 600; color: var(--color-ink); }
.dz-sub { font-size: var(--text-meta); color: var(--color-faint); }

.picked { list-style: none; margin: 14px 0 0; padding: 0; }
.picked li {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 9px 0;
  border-bottom: 1px solid var(--color-hair-strong);
  font-size: var(--text-meta);
}
.picked .nm { flex: 1; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.picked .sz { color: var(--color-faint); font-variant-numeric: tabular-nums; }
.picked .rm {
  padding: 4px 8px;
  border: 0;
  background: transparent;
  color: var(--color-faint);
  cursor: pointer;
}
.picked .rm:hover { color: var(--color-fp); background: transparent; }

button.block {
  display: flex;
  justify-content: center;
  width: 100%;
  margin-top: 18px;
  padding: 13px;
  font-size: var(--text-lead);
}
.status { margin: 12px 0 0; font-size: var(--text-meta); color: var(--color-ink2); min-height: 1.2em; }
.status.ok { color: var(--color-confirmed); font-weight: 600; }
.status.bad { color: var(--color-fp); }

/* ── console sign-in ───────────────────────────────────────────────────────
   Its own page rather than the browser's grey Basic-auth dialog: this one can
   say what the system is and who it is for, which matters when the thing
   behind it is a national helpline. */
body.loginpage {
  min-height: 100dvh;
  display: grid;
  place-items: center;
  background:
    radial-gradient(ellipse 70% 55% at 50% 0%, rgba(165, 84, 64, 0.10), transparent 70%),
    var(--color-page);
}
.login-wrap { width: 100%; padding: 24px; }
.login-card {
  max-width: 380px;
  margin: 0 auto;
  padding: 30px 28px 24px;
  background: var(--color-surface);
  border: 1px solid var(--color-hair);
  border-radius: var(--radius-panel);
  box-shadow: var(--shadow-panel);
  text-align: center;
}
.login-mark {
  display: grid;
  place-items: center;
  width: 42px;
  height: 42px;
  margin: 0 auto 16px;
  border-radius: var(--radius-chip);
  background: linear-gradient(140deg, var(--grad-from), var(--grad-to));
  color: #fff;
}
.login-card h1 {
  margin: 0;
  font-family: var(--font-heading);
  font-size: var(--text-h6);
  font-weight: 600;
  letter-spacing: -0.01em;
}
.login-sub {
  margin: 4px 0 22px;
  font-size: var(--text-meta);
  color: var(--color-faint);
}
.login-alert {
  margin: 0 0 16px;
  padding: 9px 12px;
  border-radius: var(--radius-md);
  background: var(--color-fp-soft);
  color: var(--color-fp);
  font-size: var(--text-meta);
  font-weight: 500;
}
.login-field {
  display: block;
  text-align: left;
  margin-bottom: 14px;
}
.login-field span {
  display: block;
  margin-bottom: 5px;
  font-size: var(--text-caption);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: var(--color-faint);
}
.login-field input {
  width: 100%;
  font: inherit;
  font-size: var(--text-lead);
  padding: 10px 12px;
  color: var(--color-ink);
  background: var(--color-surface);
  border: 1px solid var(--color-input);
  border-radius: var(--radius-md);
}
.login-field input:focus-visible { outline: 2px solid var(--color-ring); outline-offset: 1px; }
.login-field input:disabled { background: var(--color-secondary); color: var(--color-faint); }
.login-foot {
  margin: 20px 0 0;
  font-size: var(--text-caption);
  color: var(--color-faint);
  line-height: 1.45;
}
.signout {
  font-size: var(--text-meta);
  color: var(--color-ink2);
  text-decoration: none;
  padding: 6px 10px;
  border-radius: var(--radius-md);
  border: 1px solid transparent;
}
.signout:hover { background: var(--color-secondary); color: var(--color-ink); }

/* ── evidence gallery in the call drawer ───────────────────────────────────
   Thumbnails, because the operator is scanning for "is there a bank SMS here"
   rather than reading; the full image opens in its own tab. */
.evidence-meta { margin: 0 0 10px; font-size: var(--text-caption); }
.evgrid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(104px, 1fr));
  gap: 10px;
}
.evitem {
  display: block;
  border: 1px solid var(--color-hair);
  border-radius: var(--radius-chip);
  overflow: hidden;
  background: var(--color-well);
  text-decoration: none;
  transition: border-color 0.15s, box-shadow 0.15s;
}
.evitem:hover { border-color: var(--color-brand); box-shadow: var(--shadow-rest); }
.evitem img {
  display: block;
  width: 100%;
  aspect-ratio: 3 / 4;
  object-fit: cover;
  background: var(--color-secondary);
}
.evcap {
  display: block;
  padding: 5px 7px;
  font-size: var(--text-micro);
  color: var(--color-faint);
  font-variant-numeric: tabular-nums;
}
.evpdf { display: grid; place-items: center; }
.evpdf-mark {
  display: grid;
  place-items: center;
  width: 100%;
  aspect-ratio: 3 / 4;
  font-family: var(--font-heading);
  font-weight: 600;
  color: var(--color-fp);
  background: var(--color-fp-soft);
}